Rules Without Relationship Creates Resistance
Those experiences taught me something I now believe wholeheartedly. People rarely resist the rule itself. More often, they resist the relationship behind it. When people know you care about them, accountability feels very different than when they believe you're simply enforcing policy.
Why Great Leaders Leave Their Desks
What two CEOs taught me about leadership, listening, and walking the ground.
Leadership is often associated with boardrooms, strategy meetings, presentations, and decision-making. Those things are certainly part of leadership. But over the years, I've come to believe that some of the most important leadership moments happen far away from the boardroom. They happen on the ground.